We offer insured worldwide shipping with DHL Express.

We offer free delivery on orders over 500 euros.

Order processing:

-Orders containing items without the mention "Ready to ship" are automatically "Made to order":

Order processing times vary from 3 to 6 weeks, as these items are made to order. This variant also depends on the number of future orders and the availability of materials.

-For orders containing items marked "Ready to ship":

The order is ready to ship, the processing time is 1 to 2 working days, we hand over your order to the carrier as soon as possible.

Shipment of orders:

Once the order has been prepared and is ready for shipment, we will entrust your order to DHL Express. Once DHL has your package, you will receive a notification by SMS and/or e-mail informing you of the delivery date. If DHL ODD is available in your area, this message will also contain a link to the DHL Express web page. You will then need the tracking number.

If you would like your order to be shipped more quickly, please contact us at to discuss your options.

Please note: Before placing an order, we advise you to inquire about import duties and taxes in effect in your country outside the E.U, your order may be subject to import duties and taxes, which are due once the shipment has reached the destination country. Shiny Root is not responsible for these charges if they are applied and are borne by you, the customer.

Delivery times:

For Belgium For national delivery the DHL Express service delivers your parcel within 1 working day once the shipment has been approved.

We offer free delivery to your home within a distance of 20 km from Mons (Belgium).

For Europe Delivery to European Union countries is available within 48 hours of dispatch.

For the rest of the world Delivery to countries outside the European Union is available within 3 to 5 days after dispatch.


Damage and problems:

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or you receive the wrong item, so that we can assess the problem and remedy it.